Global Cookie & Tracking Policy

    Last Updated: 9 May 2026 Version: 1.0

    1. Introduction and Scope

    This policy explains how BITSTRIC uses cookies and similar tracking technologies across its website, subdomains, landing pages, and embedded services.

    It applies to website visitors, prospects, leads, clients, and users interacting with BITSTRIC digital properties.

    This policy should be read together with BITSTRIC's main privacy policy and any client-specific data processing agreement where applicable.

    2. Cookie Categories

    BITSTRIC uses the following broad categories of cookies and similar technologies:

    Cookie CategoryPurposeTypical Legal Basis
    Strictly NecessarySession management, security, and core website operationLegitimate interest
    FunctionalPreferences, language settings, and experience improvementsLegitimate interest or consent where required
    AnalyticsTraffic measurement, usage analysis, and performance reportingConsent
    MarketingCampaign measurement, audience insights, and personalizationConsent

    3. What Cookies Do

    Cookies are small text files or similar browser-stored identifiers that help websites remember a visitor's device or browser.

    They support:

    • Core functionality such as session persistence and authentication.
    • User experience enhancements such as language and preference storage.
    • Analytics and performance tracking.
    • Marketing and personalization, where consent has been given.

    4. How We Use Cookies and Similar Technologies

    BITSTRIC may use cookies, web beacons, pixels, scripts, and similar technologies to:

    • Operate the website and keep it secure.
    • Measure performance, traffic, and page usage.
    • Improve user experience and diagnose issues.
    • Prevent fraud, abuse, and suspicious activity.

    Non-essential cookies should not be activated before consent where consent is required.

    5. Representative Cookie Inventory

    The following is a representative inventory of cookies used on our platform:

    Cookie NameProviderPurposeLifespanCategory
    _session_idFirst-partyMaintains user session stateSessionStrictly Necessary
    cookie_consentFirst-partyStores user consent preferences6-12 monthsStrictly Necessary
    _gaGoogle AnalyticsUser behavior analytics and performance2 yearsAnalytics
    _gidGoogle AnalyticsSession-level analytics24 hoursAnalytics
    _fbpMetaAd conversion tracking3 monthsMarketing
    user_langFirst-partyStores language preference12 monthsFunctional

    The full cookie inventory is maintained internally and reviewed periodically.

    6. Consent and Control

    Where required, BITSTRIC uses a cookie banner or preference manager to offer users meaningful control.

    Users may:

    • Accept, reject, or manage cookie settings where the preference tool is available.
    • Adjust browser settings to block or delete cookies.
    • Withdraw consent at any time where consent is the legal basis.

    Disabling cookies may affect website functionality.

    7. Third-Party Services and Transfers

    BITSTRIC may use third-party analytics, hosting, security, or marketing providers to support website operations.

    Some service providers may process data outside Malaysia, including in the United States or European Economic Area.

    Where such transfers occur, BITSTRIC should apply appropriate safeguards such as:

    • Contractual protections, including standard contractual clauses where relevant.
    • Vendor due diligence and security review.
    • Data minimization and pseudonymization controls where appropriate.

    8. Security Controls

    Cookies and related tools are configured with security controls appropriate to the use case, including:

    • Secure for HTTPS-only transmission.
    • HttpOnly where script access should be blocked.
    • SameSite=Lax or SameSite=Strict where appropriate.

    BITSTRIC also uses monitoring and review practices to reduce risks such as script injection, session fixation, and unauthorized manipulation.

    9. Misuse Prohibited

    BITSTRIC prohibits misuse of cookies and tracking technologies, including:

    • Unauthorized cross-site tracking or fingerprinting.
    • Scraping, interception, or manipulation of cookie headers.
    • Use of the technology for man-in-the-middle or session-hijacking activity.

    Violations may lead to access restrictions, legal action, or reporting to relevant authorities.

    10. Retention and Deletion

    Cookie-related data is retained only as long as needed for the purpose for which it was collected.

    Data TypeRetention Approach
    Session dataSession-based
    Consent logsUp to 12 months
    Analytics dataAggregated or anonymized where feasible

    Expired cookies should be removed automatically when their purpose ends.

    11. User Rights

    Users may request access, correction, deletion, restriction, or objection where those rights apply under applicable law.

    Users may also:

    • Update cookie preferences through the available website controls.
    • Clear cookies through browser settings.
    • Contact BITSTRIC about privacy questions or consent withdrawal.

    12. Updates and Contact

    BITSTRIC may update this policy from time to time to reflect regulatory, technical, or business changes.

    For privacy-related inquiries, please contact BITSTRIC at [email protected].